Support

We want you to get the most out of Caspr. Here is how to reach us.

Email support

A direct line to our team. Typical response within one business day.

Tell us what happened and what you expected, and we will dig in.

A few things that often unblock you faster:

Answers feel off or thin

This is almost always the knowledge base. See knowledge base for what to add and what to prune.

The copilot did not speak up

Ask it directly with Cmd+Shift+Enter, and check the detection mode in the overlay’s ⋯ menu. See detection modes.

Getting set up

The getting started guide walks through your first call end to end.

Have an idea or a pain point? Send it to support@usepeppr.ai. We build directly on what we hear.